Key Accounts Administrator

Key Accounts Administrator – Non-Finance (Customer Relationships & Admin Support)

• Location: Office-based, Brackley, Northamptonshire
• Salary: £25,500–£26,500 + £1,000 annual bonus + benefits

Join a well-established, fast-growing leader in the home services sector as a Key Accounts Administrator. Based at their Brackley office, you’ll support national accounts with first-class customer service and efficient admin support.

This is a permanent, full-time role, ideal for someone who’s organised, confident on the phone, and thrives in a busy office environment.

Role highlights for the Key Accounts Administrator position:

• Act as a key point of contact for the team and customers
• Manage job orders, quotes, purchase orders, and invoice admin
• Maintain accurate job records and customer service data
• Liaise with internal teams to ensure smooth service delivery
• Support credit control and handle inbound/outbound comms

Key Accounts Administrator - What you’ll need:

• Proven admin and customer service experience
• Confident IT skills (Microsoft Office essential; CRM systems a bonus)
• Strong communication, organisation, and attention to detail
• Experience in credit control (advantageous but not essential)

Working hours for the Key Accounts Administrator job role:

• Monday to Friday, 8:30am – 5:00pm
• Office-based in Brackley, Northamptonshire

In return....

• 23 days’ holiday + bank holidays
• Birthday day off after 1 year
• £1,000 annual bonus (based on performance)
• Associate Equity Programme (shared ownership)
• Holiday Buy & Sell scheme (from 2026 holiday year)
• Free on-site parking
• Quarterly awards and company Associate Days
• Workplace pension