Field Sales & Account Manager

Our client is a specialist provider of wireless safety and alarm solutions, serving sectors including leisure, facilities, and commercial environments. They are seeking a proactive and organised *** Field Sales and Account Manager *** to support continued growth through a mix of inbound enquiry handling, field-based activity, and reseller support.

 
This is a highly autonomous role offering flexibility in how and where you work, balanced with collaboration at the company’s Brackley office when required.

 
Field Sales and Account Manager - Key Responsibilities:

• Respond to incoming enquiries via phone and email in a timely and professional manner
• Set up and maintain accurate customer records within the CRM/database system
• Arrange and conduct site visits and surveys for prospective customers
• Support and develop reseller partners, including joint site visits where needed
• Build and maintain strong, long-term reseller and customer relationships
• Prepare and issue quotations based on site requirements
• Provide customers with clear, non-technical product guidance and support
• Proactively follow up quotations and drive order conversion
• Process confirmed orders through internal systems
• Conduct post-delivery follow-ups to ensure customer satisfaction
• Maintain rigorous records of all interactions, activities, and next steps within the CRM
• Use CRM-driven task management to plan daily activities and ensure no opportunities are missed
   

 
Candidate Profile to be successful as a Field Sales and Account Manager:

• Experience in a sales, business development, or account management role
• Comfortable managing both inbound enquiries and proactive follow-up activity
• Strong organisational skills with disciplined CRM usage
• Confident in conducting site visits and engaging customers face-to-face
• Ability to explain technical products in a clear, accessible way
• Experience working with resellers, distributors, or partner networks (desirable)
• Self-motivated and comfortable working remotely with minimal supervision
• Full UK driving licence

 
Field Sales and Account Manager Package:

• Location: Brackley (Hybrid around 1-2 days / Field-Based around 2-3 days - flexible hybrid working environment (home, field, and office-based).
• Salary: Up to £40,000 per annum basic salary (DOE) + 20% of salary as a performance related bonus (up to £48,000 OTE DOE) + company car, laptop and mobile phone.
• Supportive and collaborative team culture within an established business
• Opportunity to grow within a specialist and expanding market

 
The successful candidate:

 
The successful candidate will be personable, proactive and confident in building customer relationships. Previous sales or account management experience would be useful, although communication skills, customer focus and a willingness to learn are equally important, as full product training can be provided. This role would suit someone organised, self-motivated and comfortable following up enquiries, managing customer conversations, maintaining accurate CRM records and representing the business professionally during site visits and reseller meetings.